We're always happy to hear your feedback if you think we're doing something right or wrong, this is your home and we want to get it right for you.

We understand that this is not always easy and that sometimes things could happen that make you feel unhappy or unsafe, but we are here for you, so it’s important that we know when things don’t feel ok so that we can look at what can be done to make things better.


If you're unhappy with something or someone within the home, you are encouraged to raise any concerns you may have as quickly as possible, with any of the staff or managers, so that it can be dealt with. 

You can also speak to your social worker or an independent advocate if you are unhappy about something.