We have high expectations of you and of our care team and this includes everyone being respectful and showing positive behaviour and having positive relationships.

We understand that being a teenager can be a difficult and confusing time for most young people, but we are here to support you and to help you to grow, develop and become a positive, empowered and happy young adult. 

We know that at times and for many reasons we may have to deal with challenging, negative or unhelpful behaviour.  Our first step will always be to diffuse any difficult or heated situation and we’ll always treat you with respect, understanding and in a way that helps you to understand the consequences of behaviour and any follow on action that may need to be taken.

We believe that positive behaviour is your responsibility and our responsibility and that we can work together to get this right.