Service Enquiries

Registered Managers Zoe Duffy
Joanne Boldy
Address 2 St Pauls Road
BD18 3EP
Contact telephone number 01274 013749

We Are Here

Enquiry Process

Services enquiries can be by telephone/email or in person. You can call us on; 01274 013749, email us at; Or come and have a look around our home and meet our team and residents.

If no manager is available during your initial enquiry, you will be contacted by the duty manager at the earliest convenience. A service enquiry form will be completed with you or your family and this information will tell us if we could meet your needs (or loved ones needs).

Decision & Admissions Process

If when you have visited Formations Care Home and it is likely that your needs could be met from initial enquiry, a visit to you in your current home will take place to complete a pre-admission assessment & relevant paperwork. This will allow us to get more detail about you and how you would like us to meet your care needs. This will include any preferences, wishes, cultural and spiritual needs you may have.

If the visit and completion of the pre admission assessment confirms that Formations Care Home can meet your needs then a place will be offered and if accepted arrangements will be made for admission.

Admission arrangements will vary, according to personal needs/requirements/wishes so these will be discussed with you in detail to ensure this goes as smoothly as possible.

We will talk to you about how you would like your room to be decorated and whether you or your family would like to arrange this or whether you would like us to do this for you.